Mobile Phone Network – Maintenance Contract

What did this project involve?

  • Fault Management & Co-ordination including 24/7 Emergency Call out work.
  • Completion of an annual Preventative Maintenance programme on all network and ancillary equipment including Lad Safe, fencing & site accessibility.
  • Programmed Maintenance including all site upgrade work, transmission and new site builds.
  • Updating the 3GIS Asset Management database & management of all information included in it.

What unique challenges did we face?

  • Satisfied 88% of all reactive maintenance KPIs for both attendance and resolution of the fault & spares management.
  • 100% completion of the annual preventative maintenance programme for 12 years.
  • Developed & managed site asset management registers to assist in both preventative & programmed maintenance works.
  • Organising the logistics for delivery and transport of personnel, materials and equipment to site as required.

Why were we the best choice?

Because we not only manage the work, but also do the work.
Westcom Group provided a dedicated team for both management and field personnel to fulfil the requirement of the Contract.

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